CWT/ Kaleva Travel has technology for total travel management:

Travel Plus E-Travel

Best suitable for frequent and simple travel reservations
Self booking tool which takes, when tailored, the customer’s needs into consideration
Independent of time and place
Follow-up, total travel reporting
Cost saving: lower service fees

Online Profile Management - CWT Portrait:

Profile management process
Automatically transfers traveler’s preferences into GDS bookings
Independent of time and place
Correlation with corporate travel policy
Facilitates credit card payment

Online Travel Portal – CWT Portal:

Single-on access to online booking and traveler profile tools
Management reporting
Up-to-the-minute news
Pre and on-trip services
Management information
Client specified links and documents
Customizable on the client’s needs (e.g. supports 9 languages)

Safety and Security (according to customer’s policy requirements):

Critical travel and security information display
Real time travel alerts & interactive mapping tool
Any time access to trip details enabling informed decisions in favor of travelers’
security

CWT Resolve:

Online management of customer feed-back
Online travel issues log

Full Service reservations:

Dedicated team e-mail address
Dedicated account management: communication; data management; travel program consultation; client relation
Low-fare guarantee
Corporate Travel Policy enforcement
Hotel reservation system for corporate clients ( HARP)
After – hours services (24h ESC London)

Meetings and events:

Planning, execution and management

Travel Plus Reporting:

Collect travel information and travel analysis
Facilitate budgeting and creating an overall view of the company’s business travel
Direct the company’s travel behavior
Have a supporting role in negotiations for an agreement
CO2 emissions calculator
MIS and data consolidation

Tools available starting 2009:

Travel Plus Mobile Travel Assistant:

Kaleva Travel offers a new product called Mobile Travel Assistant. It works as an information channel during the trip and it utilizes SMS technology. It can push information to the traveler about the next phases of the trip (flight information, reservation numbers, time schedules, hotel information such as addresses, contact information etc.) or it can also contain key words, which can be pulled by the traveler. These key words can be general for example consulate, or customer specific, such as the address of the office in each location.

The goal of Travel Plus Mobile Assistant Service is to help the traveller during travel.

Travel Plus Hotelzon (second half of 2009):

Cost saving: optimal hotel usage; best rates; allows clients focus on their businesses
Control and security: policy compliance; trusted booking channel; powerful management information; corporate responsibility; employees locator
Hotel inventory: 90000 hotels, all major brands;
Ease of use: Online: easy and intuitive online system; quick adoption; online help; maps available; accessibility 24/7; various payment options, Offline: call center services

Electronic invoicing (from 2009, following EU regulations):

Financial management and the management of purchase invoices become more efficient
Lowers staff expenses
Reduces errors when entering data
Electronic archiving possible

Travel Plus Meeting Assistant (from 2009):

StarCite is the world’s leading provider of on-demand global meeting solutions. The StarCite global support model combines a consolidated service infrastructure with localized centres of excellence. This approach offers client partners:

A pan-national integrated technology including a centralized database for standard and ad-hoc reports
Global best practice meeting management processes, with local processes and multi-lingual capabilities tailored to specific in-country legislation, taxation, regulation and standards
Integrated contact and case management
Point of service evaluation
Data capture and tracking including interfaces to internal systems

Benefits

Automation

Reduced planner time spent managing logistics
Reduced time taken for invoice reconciliation
Reduced outsourcing of registration websites & attendee management tasks
Total airfare savings
Reduced need for IT support

Sourcing

Sourcing related savings
Elimination of some agency commission
Negotiated savings over first quoted rate
Leveraging meetings volume allows reduced transient travel spend
Reduced number of meetings

Visibility

Tightened approvals, heightened cost awareness
Reduction of budget overrun
Reducing cancellation/attrition penalties

Compliance

Penalties and fines associated with Sarbanes-Oxley avoided
Standard processes eliminate inappropriate perks and gifts
Standardized terms and conditions reduce risk for Insurance coverage
Protection of trade secrets, intellectual property, etc.