CWT Kaleva Travel
CWT Kaleva Travel is Finland’s largest business travel agency offering a full range of services in business travel, meetings and events as well as in leisure travel. Our expertise and professionalism in the field go as far back as 1935.
CWT Kaleva Travel’s other areas of expertise include, for instance, the flexible leisure travel tours all over the globe (over 250 destinations), incentive travel and long-distance travel, city holidays, culturally oriented and activity oriented vacations, tours for groups, to conventions, as well as travel arrangements to Russia and CIS countries. We also count package tours to sporting events as one of our strong areas of expertise and offer tours with themes such as golf and different marathons held around the world.
CWT Kaleva Travel is quality and market leader and a forerunner in developing services in Finland. We are dedicated to help companies of all sizes, as well as government institutions and non-governmental organizations, optimize their travel programs and provide best-in-class service and assistance to travelers. Our leisure tarvel specialists help in all leisure tarvel arrangments.We employ 340 travel industry professionals and we have 16 offices and service outlets in 10 different locations in Finland.
CWT Kaleva Travel is owned by CWT (Carlson Wagonlit Travel) which is a global leader specializing in business travel management.CWT is an independent and innovative company, which invests heavily in developing it's services constantly. CWT's total sales in 2011 was over US$24,3 billion.
Personal customer service
Our most important objective is to provide our clientele with efficient, high-quality and centralized services for all the arrangements concerning traveling and travel management. Our highly motivated, committed and professional staff holds a key position in CWT Kaleva Travel being able to reach its goal and therefore we consider investment into our staff’s continuous training a high priority.
We serve all our clients individually, according to their specific needs.Our way to act has made our prcesses more efficient and we have more time and opportunities for even better and more individualized customer service.
Goal to be a market leader also in the future
We strive for unrivaled quality leadership in our field. To measure our success, we use simple means: the satisfaction of our clients, studied through surveys done on a regular basis. These surveys have shown our existing client basis to be very content – a good starting point for the further improvement of our operations and services.
We give our corporate clients a chance to concentrate on their own fields of expertise only, by offering them our own know-how on how to arrange sensible and cost efficient travel as well as comprehensive travel management. Being a travel agency without any affiliations to airlines, we are always in the position to provide our clients with unbiased alternatives of the best, most functional option in any given situation.
CWT Kaleva Travel
Tel +358 205 61 5615
Fax +358 205 61 5555